Frequently Asked Questions (FAQ)

Classic Trader is the international marketplace for classic vehicles. Classic Trader enables private and commercial sellers to present classic vehicles of all kinds in a specialised market environment or to offer them in an online auction. Potential buyers have access to an almost unlimited number of large, high-resolution images and videos. Detailed, standardised technical information supplements the vehicle advertisements. The placement of information and documents on the history, condition and maintenance intervals saves sellers the odd unwanted contact with uninformed prospective buyers. The marketplace and online auction model is continuously being expanded to include purchase and sales-related services, such as the in-house warranty and repair cost insurance for classic and modern classics, CT Warranty. This also includes the digital appraisal standard CT Inspections, which enables a detailed pre-purchase appraisal of vehicles as well as a condition and value assessment for the insurance industry. Classic Trader sets standards and offers an unrivalled platform for classic car enthusiasts.

• As a seller, you can offer your classic vehicle, your sports car or your ‘classic of the future’ for sale or at auction in a specialised market environment.
• As a potential buyer, you can find your dream classic quickly and easily or simply start dreaming a little while browsing through vehicle adverts.
• As a user with no direct interest in buying, you can surf freely on Classic Trader and browse through vehicle adverts with large pictures, precise technical data and other background information, just like in a magazine.

Registration with Classic Trader is only required to use the following functions:

• Selling (incl. advert management)
• Message centre (incl. notifications on and offsite)
• Bookmark
• Watchlist (incl. notifications on and offsite)
• Search requests (incl. notifications on and offsite)
• Report

All other Classic Trader services can be used without registration. However, basic registration with Classic Trader is completely uncomplicated and only requires your first and last name, your e-mail address and a password.

You can easily register on the Classic Trader homepage. Simply click on the ‘Log in’ button and follow the instructions. Registration with Classic Trader is divided into three different user groups:

• Basic account: Registration by entering your first and last name, an e-mail address and a password. It is primarily aimed at those looking to be informed about new offers.
• Private account: With this account you can offer your vehicles as a private seller. It is necessary to provide further information required for the sale, such as a postal address.
• Dealer account: This account is aimed at sellers who trade in vehicles commercially. Further information required for commercial trading is also necessary.

• If you have forgotten your password, please enter your e-mail address in the login screen and click on the ‘Forgot password’ button. Enter your e-mail address on the following page ‘Reset password’ and click on the ‘Reset password’ button. You will then receive an e-mail from Classic Trader with a confirmation link to reset your password. After clicking on the confirmation link, you can create a new password on Classic Trader.

• You can change your e-mail address by clicking on the ‘Change e-mail address’ button in your account details and simply entering your new e-mail address on the following page. Confirm your entry by clicking on the ‘Save’ button. A confirmation link will now be sent to your new e-mail address, which you should also confirm by clicking on the URL. Your new e-mail address is now stored in our system.

• You can ‘upgrade’ your account type at any time, but you cannot ‘downgrade’ it. For example, if you initially created a basic account but now want to sell a vehicle, you can convert it to a private account with just a few clicks. It is easy to switch from basic account to private seller to dealer, but not the other way round. If you wish to change your account type for special reasons that are not possible via your account management, please contact us at service@classic-trader.com

You can find detailed answers to your questions in our Privacy Policy.

f you really want to delete your account, you can request the deletion from us at service@classic-trader.com.

• If you do not yet have a user account (basic/private/dealer) with Classic Trader:

  • Registration as a private seller or dealer is required to advertise vehicles. Please first select whether you are a private or commercial trader. Then enter your personal details in the form and save your entry.
  • You can enter the details of your vehicle for sale in the advert creation process to create the advert.

• If you already have a basic account with Classic Trader:

  • To advertise a vehicle for sale, please click here.
  • Your basic account must first be upgraded to a private seller or dealer account. If you are not yet logged in, please first enter your access data for your basic account in the login field and click on the ‘Log in’ button. Now select whether you would like to register as a private seller or dealer. Enter your personal details in the form and save your entry.
  • You are now in the advert creation process and can enter the details of your vehicle for sale and create your advert.

• If you already have a private seller account with Classic Trader:

  • To advertise a vehicle for sale, please click here.
  • If you are not yet logged in, please first enter your access data for your private seller account in the login field and click on the ‘Log in’ button. You are now in the advert creation process and can enter the details of your vehicle for sale and create your advert.

• If you already have a dealer account with Classic Trader:

  • To advertise a vehicle for sale, please click here.
  • If you are not yet logged in, please first enter your access data for your dealer account in the login field and click on the ‘Login’ button. You are now in the advert creation process and can enter the details of your vehicle for sale and create your advert.
  • Why can’t I publish my vehicle directly as a private seller?
  • As a private seller, you can finalise the advertisement, but it will only be published on our website after it has been checked by Classic Trader. This increases security for all users of our site.

• If you are still in the advert creation process:

  • You may not have completed all the mandatory fields in your advert. Go through the advert creation process again. Pay attention to the mandatory fields marked with an ‘*’ and fill in any missing data/information. If it is still not possible to publish your advert despite completing the mandatory fields, please contact our Customer Service.

• If you are no longer in the advert creation process:

  • Go to your advert management and check the status of your advert.
  • If the advertisement is still a draft, which you can recognise by the yellow pylon symbol, select ‘Select action and “Improve advertisement quality” for the advertisement. Go through the advert creation process again. Pay attention to the mandatory fields marked with an ‘*’ and fill in any missing data. If it is still not possible to publish your advert despite completing the mandatory fields, please contact our Customer Service.
  • It is possible that your advert is still being checked if you have created a private advert. We will endeavour to check and approve your advertisement as quickly as possible. If you would like to enquire about the status of your advert, please contact our Customer Service.

• Not only cars and motorbikes can be advertised on Classic Trader. You are also welcome to advertise tractors, motorhomes or commercial vehicles. Unfortunately, it is not yet possible to advertise boats and aeroplanes.

• To delete an advert, please go to your advert management. You can access this via the button at the top right: ‘My account’ and ‘Manage adverts’. For the vehicle you want to delete, click on the ‘Select action’ button and then on ‘Delete advert’. However, you can also mark it as sold or simply pause it. Private adverts have a duration anyway; after the duration has expired, your advert will remain in your account as a draft and can be edited or published again at any time. No costs are incurred while the vehicle is offline and in your account as a draft.

• If you have any questions or suggestions, please contact our customer service team by e-mail at service@classic-trader.com or by telephone on +49 30 437 75 19 20 from Monday to Friday between 10.00 and 18.00.

• To contact a seller, go to the detailed view of the advert you are interested in. There you will find a green ‘Write’ button. A contact form will open, which you can use to write a message to the advertiser. If the provider has selected the additional option of contacting you by telephone, you will see a second contact button ‘Call’ on the details page. If you click on it, you will see the telephone number where you can reach the seller. For auction listings, you can contact the seller via the comment function or contact Classic Trader by email if you have any questions.

1. Please check the correct spelling of your search terms.
2. There may be no matching listings for your search query.

• If you do not yet have a Classic Trader user account:
  • To create a search request, please first register here with your name, e-mail address and personal password for a basic account.
  • Once you are logged in, go to the start page and enter your search query. On the following search results page, click on the ‘Save search’ button. Give your search a personalised name and select your notification settings. New search results are displayed in the top navigation bar with the yellow magnifying glass icon.
• If you already have an account with Classic Trader:
  • To create a search request, please first log in with your access data. Once you are logged in, go to the start page and enter your search query. On the following search results page, click on the ‘Save search’ button. Give your search a personalised name and select your notification settings. New search results are displayed in the top navigation bar with the yellow magnifying glass icon.

• You can save interesting vehicles on the watch list. If adverts that are on your watch list are edited by the provider, this is indicated by the yellow star icon in the top navigation bar. For example, you will be informed if the price changes.